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E-Commerce Startup

The Bam&Boo relied on Skoach to align the team while hybrid

Skoach challenged the team weekly on Slack to adopt habits to align with the company goals and foster proximity.‍

12pts.
+
Organization eNPS
4.5/5
❤︎
Average satisfaction score
100
%
Agree Skoach helped aligning on goals

SKILL

Accountability

"Skoach pushes us to go through with actions to build a better team and be more productive, which is really important."

Fernando Ribeiro

Co-founder & Managing Partner, Bam&Boo

1️. PROBLEM

With remote and hybrid work increasing in 2020, The Bam&Boo felt the need for more ownership and proximity within the team.

2. SOLUTION

During one quarter, the team worked on a change journey composed of 10 challenges. Skoach challenged them, as their team coach, to take more ownership of own projects and results, create a tribe vibe, and exchange more feedback.

3. RESULTS

Skoach measures the pulse of the organization at the beginning and at the end of the journey. Most questions are ranked 1-5.

MANAGERS saw an improvement on:

・having a more clear direction (3.3 → 4.3)

・how mistakes are seen as learning opportunities (3.8 → 4.3)

TEAM felt an improvement on:

・getting more and better improvement feedback (4.2 → 4.8)

・having mechanisms in place to monitor results (4.0 → 4.6)

"The challenges helped foster more interaction with our colleagues and develop empathy."

Maria Fernandes

Brand Marketing Manager