There are 2 levels of customization:

• Some things will always be customized to the each organization, like its name, and the mission and values, in case we touch upon that, or even the way you want us to say call your people in manager positions.

• In some cases, if needed and depending on your input, we can adjust certain tips or even create new ones to specifically match what you need. This is done in every context, and especially with onboarding content.

• Teams and people will get different tips, depending on a) the teams' survey results that may point to different areas to work (skills) on and b) individual skills choices within priorities.
  

• That being said, in case you're working on bringing people together, some group tips are sent to different people simultaneously, to promote interaction.

• The free trial will let you check the overall interest of your team.
  

• If you decided to move forward and start paying, we'll only charge for people who interact with Skoach in a given month (just like Slack charges per seat).
  

The initial team diagnosis assesses the effectiveness of the team and consequently its leadership based on 8 skills:

• Accountability
  

• Collaboration
  

• Coaching
  

• Learning
  

• Performance Feedback
  

• Proximity
  

• Vision & Prioritization
  

• Well-being
  

Dive into what we measure and how we improve it here.

Tips will be sent every week or every 2 weeks. Usually, the manager selects the duration for their team.